FAQs

Transfers

Money transfers, including how to send and receive funds, transfer types, and associated fees.
Send and receive
About transfers
Fees and limits
How can I receive money using Utoppia?

At Lead Bank you can receive money in the USA through ACH transfers and domestic and international wires. Platforms which you can receive money from are: Wise, PayPal, Deel, Payoneer, etc. For transfers equal to or greater than USD 3,000, it is mandatory to include the full name and residential address of the beneficiary. This is required by regulations of the US banking system.At Regent Bank you can receive money in the USA through ACH transfers and domestic and international wires.Bank details to receive a SWIFT (international wire) at Regent Bank: SWIFT code: BBOKUS44 (add XXX to the end โ€” BBOKUS44XXX โ€” if you have to enter an 11-digit SWIFT code). Bank name and address: The Bankers Bank, 9020 N. May Avenue, Ste 200, Oklahoma City, OK 73120, US. ABA Routing #: 021000018. Beneficiary name: Regent Bank. Beneficiary account number: 10135. Beneficiary address: 7136 S. Yale Ave., Ste 100, Tulsa, OK 74136, US. The memo field of the transaction must contain: FFC: your full name and your account number.

How do I send money with Utoppia?

With Utoppia, you can send money inside the USA. ACH transfers allow you to send money inside the USA. You only need the full name, account number, account type, and routing number of the recipient.

How long does an outgoing transfer take?

A standard ACH transfer takes about 3-5 business days for the transfer to be completed. You can send SAME-DAY ACH and they usually take less than 24 hours to complete.

How do I dispute a transfer that's already completed?

To dispute a transfer, please remember that disputes can only be made regarding ACH transfers. Additionally, before you contact us with a dispute, you will need to have a valid reason (e.g. you didnโ€™t make the transfer, potential fraud, etc). If you have a valid reason for your dispute regarding an ACH transfer, please contact our customer experience team using our WhatsApp number: +1 (650) 495-2468.

What is an ACH transfer?

ACH transfers (Automated Clearing House) are a safe and easy way to move money between banks or financial institutions within the United States. These transactions are processed through the ACH network, managed by NACHA (National Automated Clearing House Association), and usually take between 3 to 5 business days to complete. The good news is that receiving ACH transfers into your Utoppia account is completely free! If you need to send an outgoing ACH transfer, it only costs USD 1.

What are SAME-DAY ACH transfers?

They are outgoing transfers from Utoppia between accounts in the USA. They are credited within 24 hours. If you need to send a same-day ACH there is a fee of 3 USD.

What are domestic wire transfers?

A domestic wire transfer can be described as any type of wire payment that takes place between two different banks or institutions within the same country. These transfers can be either inter-bank or intra-bank. Senders may require a code or the recipient's branch number if they want to complete this type of transfer.

What are the ACH transfer limits?

The limits for ACH transfers can all be found by clicking this link: Transaction limits.

Are there fees for ACH transfers?

An advantage of using Utoppia is that we donโ€™t charge any fees for receiving money in the US via ACH transfers from your Utoppia account. However, to send ACH transfers, there is a fee of 1 USD.

To learn more check our pricing and transaction limits.

Are there fees for receiving domestic wire transfers?

There is a fee of 14 USD for receiving money via a domestic wire transfer in your account. Please note that sending money from your Utoppia account can only be done via ACH.

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โ€Banking Services. Banking services and fiat virtual accounts are provided by Lead Financial Group, Inc. (โ€œLead Bankโ€), Member FDIC, through System Pay Services US, Inc. (โ€œBVNKโ€). Deposits at Lead Bank may be eligible for FDIC insurance up to applicable limits; certain conditions apply for pass-through coverage. Viewย  BVNKโ€™s disclosures.

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โ€Non-Deposit Services. Any services relating to cryptoassets, digital assets, stablecoins, investment accounts, bill payments, prepaid cards, loyalty and/or rewards programs (collectively, โ€œNon-Deposit Servicesโ€) are NOT provided by Lead Bank. Non-Deposit Services are not bank deposits, are not FDIC insured, are not insured by any federal government agency, are not bank guaranteed, and may lose value, including all of your investment. ONED, USDC, and any other digital asset are not insured by the FDIC, SIPC, or any other governmental deposit insurance or investor protection scheme.ย 

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โ€Utoppia Plus Plan. The Utoppia Plus Plan is a subscription product offered directly by Utoppia Inc. The Plus Plan provides access to certain premium features, including up to two (2) free Same Day ACH transactions per month and facilitated access to investment services through Wealth2B. The Plus Plan itself is not a financial product and does not constitute a deposit account, investment account, or any regulated financial instrument. Access to investment or payment services through the Plus Plan remains subject to the terms and conditions of the applicable third-party service providers.

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