FAQs

Utoppia Plus - Investments

Setting up your account, understanding your investments, and withdrawing your money.
About Utoppia Plus
Investment Account
Free Same-Day ACH
Priority Support
Subscription Management
What is Utoppia Plus?

Utoppia Plus is a premium subscription service (paid membership, monthly subscription) that costs $5.99 USD per month. It unlocks exclusive benefits and features to enhance your Utoppia experience.

With Utoppia Plus, you get access to:

Investment Account with competitive annual returns

2 Free Same-Day ACH transfers

Priority Customer Support

Utoppia Plus is designed for active users who want to maximize their benefits and get the most value from their Utoppia account (power users, frequent users).

What are the benefits of Utoppia Plus?

Utoppia Plus gives you access to five exclusive benefits:

1. Investment Account

   Earn competitive annual returns on your USD balance

   Funds invested in Cash Management Program through Alpaca Securities LLC

   Returns calculated daily, credited monthly

2. Free Same-Day ACH Transfers

   2 free Send Same-Day ACH transfers at no cost per moth (normally $3 per transfer)

   Transfers complete in less than 24 hours

3. Priority Customer Support

   Get priority assistance from our customer service team

   Skip regular queues for faster resolution (VIP support)

All these benefits are included in your $5.99 USD monthly subscription (single monthly fee, all-in-one price).

How much does Utoppia Plus cost?

Utoppia Plus costs $5.99 USD per month.

Billing details:

Monthly fee: $5.99 USD

Billed automatically each month

Debited from your Utoppia USD account

If insufficient funds in USD account, debited from investment account (backup payment source)

What you get for $5.99/month:

✓ Investment Account access

✓ 2 Free Same-Day ACH transfers (save $3 per transfer)

✓ Priority Customer Support

You can cancel your subscription at any time (no commitment, cancel anytime) from your Profile in the Utoppia app.

What defines an investment account?

It is an account that allows you to manage your funds, invest them, and its main goal is to generate returns at an annual interest rate.

How are my funds invested?

Your investments and funds are held in custody by Alpaca Securities LLC, a registered U.S. broker-dealer, member of FINRA and SIPC. Actually we offer the Alpaca FDIC Bank Sweep Program as a sweep investment option for available cash balances in your brokerage account.

What is my annual rate? (How much is my yearly rate?, Where can I find my investment rate?, What's my APR?)

The annual rate varies and you will be able to see it posted in the app in the investments section.

How are returns (earnings, yield) calculated? When are returns credited?

The income is calculated daily and credited monthly within the first 5 business days of each month.

What types of risks are associated with this account?

Depositing in the investment account involves investing in the financial market. This means that such an investment implies inherent risks for which Utoppia cannot be held responsible for any variations in the interest rates or returns provided.

How can I monitor the performance of my investment?

Through the app, you can access the details and returns for your investments account.

How are taxes on the generated interests handled?

Your interests are not subject to US tax withholding. It is the responsibility of each client to declare taxes in their country. Tax obligations vary by jurisdiction, and it is advisable to consult a tax advisor to understand the tax implications.

How long does the investment account withdrawal take?

Once you request a withdrawal from your investment account, funds will be transferred to your USD account within 2 business days.

Is there a fee for the investment account withdrawals?

Withdrawals from the investment account (charge) are free.

What is the Free Same-Day ACH benefit for Utoppia Plus users?

With Utoppia Plus, you can send two Same-Day ACH transfers completely free (no charge, zero cost). 

Normally, Same-Day ACH transfers cost $3 USD per transaction. As a Plus subscriber, this fee is waived and you can send two Same-Day ACH transfers at no additional cost.

Same-Day ACH details:

Processing time: Less than 24 hours

Recipients: Any US bank account

Limits: Standard ACH transfer limits apply

Requirement: Must have active Utoppia Plus subscription

This benefit can save you significant money if you frequently need fast transfers.

Example savings:

5 Same-Day ACH transfers per month = $6 saved (vs $3 each without Plus)

Your Plus subscription ($5.99) pays for itself after just 2 Same-Day transfers!

How do I use Free Same-Day ACH with Utoppia Plus?

To use your Free Same-Day ACH benefit:

1. Make sure you have an active Utoppia Plus subscription

2. Go to "Send Money" in your Utoppia app

3. Select "Inside the USA"

4. Enter recipient details

5. Choose "Same-Day ACH" as your transfer method

6. Review and confirm the transfer

As a Plus user, you'll see "$0.00" as the fee instead of the standard $3.00 fee.

Important notes:

The transfer must be initiated during banking hours for same-day processing

If your Plus subscription is inactive or canceled, the standard $3 fee will apply

You can send two Same-Day ACH transfers with Plus.

What is Priority Support for Utoppia Plus users?

Priority Support gives you faster access to our customer service team. As a Utoppia Plus subscriber, your support requests receive priority handling.

Benefits of Priority Support:

Skip regular support queues

Priority routing to available agents

Faster response times

Enhanced assistance for Plus-related features

How to access Priority Support:

Contact us through Chat in App as usual

Your Plus status is automatically detected

You'll receive priority handling automatically

Note: Priority Support doesn't mean instant responses 24/7, but it does mean you'll get expedited attention compared to standard users. Response times depend on support volume and agent availability.

How is my PLUS fee debited?

The fee will be automatically debited from your Utoppia USD regular account. In case you don't count with funds in the account, the funds will be debited from your investments account.

How can I unsubscribe from the Utoppia Plus plan?

The process is very simple, you just need to go to your Profile, select Utoppia Plus and choose the option to Cancel Utoppia Plus subscription.

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Utoppia, Inc. (“Utoppia”), a corporation incorporated under the laws of the State of Delaware, is a financial technology company, not a bank, nor is it a broker-dealer, investment adviser, money transmitter, exchange, custodian, or any other type of financial institution. Utoppia is not licensed, registered, or authorized by any governmental or regulatory authority in any jurisdiction to provide banking, financial, securities, investment, payment, or any other regulated services. Utoppia does not hold, manage, or transmit customer funds directly. All financial or regulated services accessible through the platform app are provided exclusively by third-party service providers, each of which is independently licensed and regulated in accordance with applicable law.

Nothing on this platform constitutes financial, legal, or tax advice. Users should consult qualified professionals before making any financial decisions.

Banking Services. Banking services and fiat virtual accounts are provided by Lead Financial Group, Inc. (“Lead Bank”), Member FDIC, through System Pay Services US, Inc. (“BVNK”). Deposits at Lead Bank may be eligible for FDIC insurance up to applicable limits; certain conditions apply for pass-through coverage. View  BVNK’s disclosures.

Digital Asset & Stablecoin Services. Digital asset, cryptoasset, stablecoin payouts and auto-conversion services are provided by BVNK. ONED stablecoin smart contract infrastructure is deployed, maintained, and operated by Coinbase, Inc. (“Coinbase”). Coinbase is solely responsible for the minting and redemption of ONED, the custody and management of all reserves backing ONED, and the operation of the platforms on which ONED may be transacted. Neither Utoppia nor any of its affiliates perform any regulated activity in connection with the issuance, custody, minting, redemption, or reserve management of ONED. View ONED Platform.

Non-Deposit Services. Any services relating to cryptoassets, digital assets, stablecoins, investment accounts, bill payments, prepaid cards, loyalty and/or rewards programs (collectively, “Non-Deposit Services”) are NOT provided by Lead Bank. Non-Deposit Services are not bank deposits, are not FDIC insured, are not insured by any federal government agency, are not bank guaranteed, and may lose value, including all of your investment. ONED, USDC, and any other digital asset are not insured by the FDIC, SIPC, or any other governmental deposit insurance or investor protection scheme. 

Card Services. The Utoppia Visa® prepaid card is issued by Payblr, Inc. (“Payblr”) pursuant to a license from Visa U.S.A. Inc. Card is distributed and serviced by Utoppia. View Payblr's disclosure.

Bill Payment Services. Bill payment services are provided by AUNTAPI LLC (“Auntapi”). View Auntapi's disclosure.

Investment Services. Investment services are provided by W2B, Inc. (“Wealth2B”), an investment adviser registered with the United States Securities and Exchange Commission (CRD# 331220). Wealth2B is not a bank and is not affiliated with Utoppia. Brokerage and custody services are provided by Alpaca Securities LLC (“Alpaca”), member FINRA/SIPC, a wholly-owned subsidiary of AlpacaDB, Inc. Utoppia is not an investment adviser and acts solely as a technology intermediary facilitating access to Wealth2B's services through the Utoppia app. Registration does not imply a certain level of skill or training. Investing involves risk and investments may lose value, including the loss of principal. Past performance does not guarantee future results. View Alpaca - Disclosures and Agreements and W2B's Disclosures.

Utoppia Plus Plan. The Utoppia Plus Plan is a subscription product offered directly by Utoppia Inc. The Plus Plan provides access to certain premium features, including up to two (2) free Same Day ACH transactions per month and facilitated access to investment services through Wealth2B. The Plus Plan itself is not a financial product and does not constitute a deposit account, investment account, or any regulated financial instrument. Access to investment or payment services through the Plus Plan remains subject to the terms and conditions of the applicable third-party service providers.

For the legal framework governing your use of the Utoppia platform, please review our Terms of Service, Terms & Conditions Framework, and Privacy Policy.
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