FAQs

Utoppia Plus - Investments

Setting up your account, understanding your investments, and withdrawing your money.
About Utoppia Plus
Investment Account
Free Same-Day ACH
Priority Support
Reduced Stablecoin Fees
Subscription Management
What is Utoppia Plus?

Utoppia Plus is a premium subscription service (paid membership, monthly subscription) that costs $5.99 USD per month. It unlocks exclusive benefits and features to enhance your Utoppia experience.

With Utoppia Plus, you get access to:

Investment Account with competitive annual returns (investment portfolio, earning account)

Free Same-Day ACH transfers (expedited transfers at no cost, instant bank transfers)

Priority Customer Support (expedited support, dedicated assistance)

5% Cashback on card purchases (card spending rewards, purchase cashback)

Reduced Stablecoin Payout fees - 0.99% instead of 1.49% (crypto fee discount, lower crypto fees)

‍

Utoppia Plus is designed for active users who want to maximize their benefits and get the most value from their Utoppia account (power users, frequent users).

What are the benefits of Utoppia Plus?

Utoppia Plus gives you access to five exclusive benefits:

1. Investment Account

   Earn competitive annual returns on your USD balance

   Funds invested in Cash Management Program through Alpaca Securities LLC

   Returns calculated daily, credited monthly

2. Free Same-Day ACH Transfers

   Send Same-Day ACH transfers at no cost (normally $3 per transfer)

   Transfers complete in less than 24 hours

3. Priority Customer Support

   Get priority assistance from our customer service team

   Skip regular queues for faster resolution (VIP support)

4. Reduced Stablecoin Payout Fees

   Pay only 0.99% on crypto payouts instead of standard 1.49% (preferential rate)

   Save 0.50% on every stablecoin transaction

   Applied via cashback.

All these benefits are included in your $5.99 USD monthly subscription (single monthly fee, all-in-one price).

How much does Utoppia Plus cost?

Utoppia Plus costs $5.99 USD per month (monthly subscription fee, monthly charge).

Billing details:

Monthly fee: $5.99 USD (recurring charge, automatic billing)

Billed automatically each month (auto-renewal, automatic payment)

Debited from your Utoppia USD account (checking account, main balance)

If insufficient funds in USD account, debited from investment account (backup payment source)

What you get for $5.99/month:

âś“ Investment Account access

âś“ Free Same-Day ACH transfers (save $3 per transfer)

âś“ Priority Customer Support

âś“ 5% Card Cashback (up to $10/month)

âś“ Reduced Crypto Fees (0.99% vs 1.49%)

You can cancel your subscription at any time (no commitment, cancel anytime) from your Profile in the Utoppia app.

What defines an investment account?

It is an account that allows you to manage your funds, invest them, and its main goal is to generate returns at an annual interest rate.

How are my funds invested?

Your investments and funds are held in custody by Alpaca Securities LLC, a registered U.S. broker-dealer, member of FINRA and SIPC. Actually we offer the Alpaca FDIC Bank Sweep Program as a sweep investment option for available cash balances in your brokerage account.

What is my annual rate? (How much is my yearly rate?, Where can I find my investment rate?, What's my APR?)

The annual rate varies and you will be able to see it posted in the app in the investments section.

How are returns (earnings, yield) calculated? When are returns credited?

The income is calculated daily and credited monthly within the first 5 business days of each month.

What types of risks are associated with this account?

Depositing in the investment account involves investing in the financial market. This means that such an investment implies inherent risks for which Utoppia cannot be held responsible for any variations in the interest rates or returns provided.

How can I monitor the performance of my investment?

Through the app, you can access the details and returns for your investments account.

How are taxes on the generated interests handled?

Your interests are not subject to US tax withholding. It is the responsibility of each client to declare taxes in their country. Tax obligations vary by jurisdiction, and it is advisable to consult a tax advisor to understand the tax implications.

How long does the investment account withdrawal take?

Once you request a withdrawal from your investment account, funds will be transferred to your USD account within 2 business days.

Is there a fee for the investment account withdrawals?

Withdrawals from the investment account (charge) are free.

What is the Free Same-Day ACH benefit for Utoppia Plus users?

With Utoppia Plus, you can send Same-Day ACH transfers completely free (no charge, zero cost). 

Normally, Same-Day ACH transfers cost $3 USD per transaction. As a Plus subscriber, this fee is waived and you can send as many Same-Day ACH transfers as you want at no additional cost.

Same-Day ACH details:

Processing time: Less than 24 hours

Recipients: Any US bank account

Limits: Standard ACH transfer limits apply

Requirement: Must have active Utoppia Plus subscription

This benefit can save you significant money if you frequently need fast transfers.

‍

Example savings:

5 Same-Day ACH transfers per month = $15 saved (vs $3 each without Plus)

10 transfers per month = $30 saved

Your Plus subscription ($5.99) pays for itself after just 2 Same-Day transfers!

How do I use Free Same-Day ACH with Utoppia Plus?

To use your Free Same-Day ACH benefit:

1. Make sure you have an active Utoppia Plus subscription

2. Go to "Send Money" in your Utoppia app

3. Select "Inside the USA"

4. Enter recipient details

5. Choose "Same-Day ACH" as your transfer method

6. Review and confirm the transfer

As a Plus user, you'll see "$0.00" as the fee instead of the standard $3.00 fee.

‍

Important notes:

The transfer must be initiated during banking hours for same-day processing

If your Plus subscription is inactive or canceled, the standard $3 fee will apply

You can send as many Same-Day ACH transfers as you want with Plus.

What is Priority Support for Utoppia Plus users?

Priority Support gives you faster access to our customer service team. As a Utoppia Plus subscriber, your support requests receive priority handling.

Benefits of Priority Support:

Skip regular support queues

Priority routing to available agents

Faster response times

Enhanced assistance for Plus-related features

How to access Priority Support:

Contact us through Chat in App as usual

Your Plus status is automatically detected

You'll receive priority handling automatically

‍

Note: Priority Support doesn't mean instant responses 24/7, but it does mean you'll get expedited attention compared to standard users. Response times depend on support volume and agent availability.

What is the Stablecoin Fee Reduction for Utoppia Plus users?

The Utoppia Plus Stablecoin Fee Reduction gives you a lower effective fee on all your crypto payouts. Instead of paying the standard 1.49% fee, Plus users pay an effective rate of only 0.99%.

How it works:

Standard fee for regular users: 1.49% (non-Plus rate, normal fee)

Effective fee for Plus users: 0.99% (reduced rate, Plus discount)

Your savings: 0.50% per transaction

The fee reduction is applied through a cashback mechanism:

At the time of your crypto payout, you're charged the standard 1.49% fee

Within 30 days, you receive a cashback of 0.50%

Net result: You effectively paid only 0.99%

This benefit is available exclusively to active Utoppia Plus subscribers and applies to all stablecoin payouts.

Example savings:

$1,000 crypto payout: Save $5 (0.50% of $1,000)

$5,000 crypto payout: Save $25 (0.50% of $5,000)

$10,000 crypto payout: Save $50 (0.50% of $10,000)

How much do I save on crypto payouts with Utoppia Plus?

With Utoppia Plus, you save 0.50% on every stablecoin payout.

Fee comparison:

Regular users (non-Plus): 1.49% fee on all crypto payouts

Plus users: 0.99% effective fee (after cashback)

Your savings: 0.50% per transaction (33% discount on fees)

Savings examples by transaction amount:

$100 payout:

- Standard fee: $1.49 (1.49%)

- Plus effective fee: $0.99 (0.99%)

- You save: $0.50

$500 payout:

- Standard fee: $7.45 (1.49%)

- Plus effective fee: $4.95 (0.99%)

- You save: $2.50

$1,000 payout:

- Standard fee: $14.90 (1.49%)

- Plus effective fee: $9.90 (0.99%)

- You save: $5.00

$5,000 payout:

- Standard fee: $74.50 (1.49%)

- Plus effective fee: $49.50 (0.99%)

- You save: $25.00

$10,000 payout:

- Standard fee: $149.00 (1.49%)

- Plus effective fee: $99.00 (0.99%)

- You save: $50.00

The more crypto payouts you make, the more you save. If you regularly send stablecoins, this benefit alone can cover your $5.99 Plus subscription cost.

How does the Stablecoin Preferential Fee work for Utoppia Plus users?

The preferential fee is applied through an automatic cashback system:

Step-by-step process:

1. You initiate a stablecoin payout

2. The standard 1.49% fee is charged at the time of transaction

3. Your transaction is processed normally

4. Within 30 calendar days, you receive a 0.50% cashback

5. Net result: You paid an effective 0.99% fee

Important requirements:

You must have an active Utoppia Plus subscription at the exact moment of the stablecoin payout

If your Plus subscription is inactive, canceled, suspended, or expired at the time of transaction, the full 1.49% fee applies with no cashback

The cashback is automatic

Cashback details:

Amount: 0.50% of your crypto payout amount

Timeline: Within 30 calendar days after transaction

Deposited to: Your USD checking account

Transaction label: "Stablecoin Fee Cashback" or similar

‍

This applies to all stablecoin types supported by Utoppia on all supported networks (Ethereum, Polygon, BNB Chain).

When will I receive the Stablecoin Fee cashback?

The 0.50% fee cashback will be credited to your Utoppia USD checking account within 30 calendar days after your eligible stablecoin payout.

Timeline:

Execute stablecoin payout → Day 0 (1.49% fee charged initially)

Cashback credited → Within 30 calendar days (0.50% rebate, up to one month)

Net effective fee: 0.99% (reduced rate after cashback)

Cashback payment details:

Automatic processing

Deposited to your USD checking account

Visible in transaction history as "Stablecoin Fee Cashback" or similar

One cashback per eligible crypto payout

Important conditions:

Your Utoppia Plus subscription must be active at the time of the original crypto payout

If the crypto payout is reversed, canceled, disputed, or flagged for fraud, no cashback will be issued

Cashback is non-transferable and subject to platform terms

You can make multiple crypto payouts and receive cashback on each eligible transaction.

How long is the Stablecoin Fee Reduction valid for Utoppia Plus users?

The Utoppia Plus Stablecoin Fee Reduction program is valid for an initial period of 30 days from the launch date (December 26, 2025) and is automatically renewed for successive periods unless Utoppia decides to terminate or modify it.

Program timeline:

Launch date: December 26, 2025

Initial period: 30 calendar days

Renewal: Automatic for successive 30-day periods

Current status: Active and ongoing

Important notes:

As long as you maintain an active Utoppia Plus subscription and the program remains active, you'll continue receiving the reduced 0.99% effective fee on all your stablecoin payouts.

How is my PLUS fee debited?

The fee will be automatically debited from your Utoppia USD regular account. In case you don't count with funds in the account, the funds will be debited from your investments account.

How can I unsubscribe from the Utoppia Plus plan?

The process is very simple, you just need to go to your Profile, select Utoppia Plus and choose the option to Cancel Utoppia Plus subscription.

Address
2525 Ponce De Leon Blvd, Suite 300
Coral Gables, FL 33134, USA.
Founded in the USA. Reaching the whole world.
Contact
+1 (650) 495-2468
(*)Utoppia is a financial technology company, not a bank. Banking services are provided by Regent Bank, Member FDIC. FDIC insurance only covers failure of insured depository institutions. Certain conditions must be satisfied for pass-through FDIC deposit insurance to apply.
Card issued by Payblr, Inc. pursuant to a license from Visa. Card is distributed and serviced by Utoppia.
The bill payments service is provided by AUNTAPI LLC.
Utoppia is only an intermediary of W2B, Inc. (“Wealth2B”), a corporation organized under the laws of the State of Delaware, whereby Wealth2B offers the Wealth2B investment services (as such term is defined in Utoppia’s Plus Terms of Services found at www.utoppia.com and Utoppia integrates such services into the Mobile App.The investment services are offered through Wealth2B, an investment adviser registered with the United States Securities and Exchange Commission (CRD# 331220). Registration does not imply a certain level of skill or training. Wealth2B is not a bank and is not affiliated with Utoppia Inc.Brokerage services are provided by Alpaca Securities LLC (“Alpaca”), member FINRA/SIPC, a wholly-owned subsidiary of AlpacaDB, Inc. Investment advisory services are offered by W2B, Inc., an SEC-registered investment adviser (CRD# 331220). Registration does not imply a certain level of skill or training. View Alpaca’s disclosures at: Alpaca - Disclosures and Agreements and W2B’s Form ADV at W2B´s FORM ADV. Investing involves risk and investments may lose value, including the loss of principal. Past performance does not guarantee future results.
© 2025 Utoppia. All right reserved.